Five Star Nails

★★★★★3.9(305 reviews)

83 Coldharbour Ln, Hayes UB3 3EF

Call 020 8569 0505 Website Get directions

What customers say

9 most helpful reviews

★★★★★

I'm extremely happy with the salon and the staff's approach. They're very nice people. I've been going there for a year now and I'm happy. So if you're looking for a place worth recommending, this is the place to go. I'm a difficult customer, undecided when it comes to color or pattern, but the staff are very patient, so they're great with me, and that's why I gladly return to this place :)
March 2026
★★★★★

Excellent service, very friendly staff. Shop was packed on a friday lunchtime. Sign of a good nail salon.
October 2025
★★★★★

Best experience, got my wedding nails done and Tammy listened and did a mixture of both our ideas to make a unique design that is perfect for my big day! I also got a pedicure and it was a great experience with a beautiful French tip.
September 2024
★★★★★

Obsessed with my nails😍 I showed my inspo and they executed it perfectly! The customer service was amazing too, they kept checking on my to make sure I was happy with it throughout the process. Thank you to Ryan! 10/10.
August 2025
★★★★★

very good service and price, i took my mum here who has never had a manicure or pedicure done and she loved it, the chairs have massage settings which are amazing and they apply the gel very precisely which i loved. Even have a hand massage which was amazing. Quality of nails are good and the manager along with technicians are all very sweet and amazing! 5/5 stars will be coming back
November 2025
★★★★★

I'm still loving this shop. All technicians are so friendly and courteous. Lokky and Tam are the best owners. Tea, coffee or water is available. Just love the new colours, glitter, my new nail colour, and design 👌🏾 Highly recommend 👌🏾
November 2023
★★★★★

Absolutely loved the service. They were so sweet and loveddd my nails. So perfect im obsessed!!!!!! They are amazing 😻 I willll be back!!!!
December 2025
★★★★★

I had really great experience with staff Hanna she is so great and she is very friendly and helpful also She did my nail really exactly what I have asked her to do will go again
February 2024
★★★★★

The name five star nails is the truth because they truly deserve five stars and also give you a 5/5 service! I got the best service ever from a kind woman called Tammy! I had a photo as inspo and they followed it and even made it way better !! Tammy and her co worker (I didn't get his name) were so kind and welcoming, I am more than happy with the service I got, I included pictures I took and pictures they posted on their instagram story. If you want an amazing place to get your nails done with a professional service, please go five star nails. They are the pure example of excellence and greatness! I will be returning :) thank you Tammy and co workers.
December 2024

About Five Star Nails

Five Star Nails is a nail salon based in Hayes with a decent customer rating on Google. The rating reflects a mixed picture overall, though a notable portion of customers leave satisfied and return regularly, with several describing it as their go-to local salon. Satisfied customers frequently mention the friendliness and attentiveness of the team, noting that staff check in throughout appointments to ensure customers are happy with progress. The salon is reported to handle custom design requests well, with customers describing technicians matching inspiration images accurately. Pedicures and gel application are called out specifically for precision, and the massage chairs are a detail that comes up more than once. The salon also offers complimentary tea, coffee, and water during visits, which regulars appreciate. Friday lunchtimes are noted as particularly busy, suggesting consistent footfall. Services include manicures, pedicures, gel application, and nail art and design work. The salon is open seven days a week, with hours running from 10am to 6:30pm Monday through Saturday and 10am to 5pm on Sundays. Customers are advised to bear in mind peak times when planning a visit, as walk-in waits may be longer on busier days.