The Nail Story Gateshead

★★★★★4.8(26 reviews)

225 High St, Gateshead NE8 1AS

What customers say

10 most helpful reviews

★★★★★

I absolutely love this place!! 🤩 Very friendly atmosphere, professional staff and quality work! 👌what else could you wish for !? 💞 I couldn't go for an infill when I usually would, due to being on holiday and my nails lasted for nearly 5(!!) weeks with no issues even though they were long. There are other nail salons in the area and they're ok but this place is a different level. If you want the best service, you should pick them. 🔥 Highly recommended ! 😍
November 2025
★★★★★

The best place ever! Such lovely people that are perfectionists but also so quick! Got the best nail art and cat eye today but have also been for nail extensions and gels before, incredible value for money and super helpful
December 2025
★★★★★

I have been going to the nail story since august and the service and staff are absolutely fantastic. it's always a great experience and i couldn't recommend the shop and the team enough. if you're in the gateshead area this is definitely the nail shop you should be using!
October 2025
★★★★★

Absolutely love my new nails, the staffs are very friendly and the lovely lady who did my nails was so sweet and professional, she's so talented and precise and she made sure I was happy with every step of the way. Totally recommend :))
January 2026
★★★★★

Entering in this beauty salon is a truly unique experience: amazingly refurbished, always clean and neat, it's a fantastic place to spend some time taking care of yourself. More importantly, the members of staff are extremely competent and professional, and always do their best to understand and deliver exactly what you desire! It's nice to spend some time there and have lovely chats with the super friendly people who work there. I've been here already 4 times, and I had my builder gel manicure done multiple times, with high quality products, and it lasted for an entire month. The staff members always advise the best solution, in terms of quality, aesthetics and price combinations. They do amazingly well, from the simple one colour nails to the most beautiful and complex nail arts. The last time I had the pleasure to get a pedicure treatment which was simply heaven, with a massaging armchair, amazing scents and the best care ever. Last, but not least, this is the cleanest salon I've seen in a while around, you can be reassured that they always sterilise the tools they use, so that your experience will be pampering but also safe. Thank you! It's a true pleasure to visit you every time!
July 2025
★★★★★

Hands down the best set of nails I have ever had. I am 40 so that's a lot of nail appointments. Really high quality - I can't stop looking at them. Very impressed
February 2026
★★★★★

Amazing service and a beautiful, relaxing atmosphere! I had both a manicure and spa pedicure, and it was such a soothing experience. The staff were professional and attentive. Definitely recommend!!
July 2025
★★★★★

Lovely place, staff so great! Absolutely love my nails each time!!
September 2025
★★★★★

Had a wonderful pedicure at The Nail Story! The staff were lovely and made me feel comfortable. My feet feel soft and refreshed, and the salon is beautiful. Will definitely come back
July 2025
★★★★★

I absolutely recommend this salon. They are so friendly and gave me the best conversations lol. I had been to other nail shop but they just didn't care, never chat with me. Thank you The Nail Story team, you did the best pedicure and the best set of design nails I have ever seen. Thank you for your warm welcoming atmosphere too x 🥰
August 2025

About The Nail Story Gateshead

The Nail Story is a nail salon based in Gateshead, holding a strong customer rating. That rating reflects a consistently positive response from customers across multiple visits and a range of services. Reviewers frequently highlight the professionalism and attentiveness of the team, with particular mention of thorough technique and care taken to ensure customers are satisfied at each stage of the appointment. The salon's interior is noted for being well-presented, clean, and relaxed in atmosphere. Several customers mention returning regularly, and the durability of the work comes up more than once — one reviewer notes their nails remained intact for close to five weeks beyond a usual appointment window. Nail art and cat eye finishes are specifically mentioned as services the team carries out to a high standard, alongside extensions and gel nails. The general character of the team is described as friendly and detail-focused. Services include manicures, spa pedicures, nail extensions, gel nails, and nail art. The salon is open Tuesday to Saturday from 9am to 6pm, and also on Monday and Sunday hours — correction: Monday 9am to 6pm, with Sunday closed. Booking ahead is advisable given the consistent demand noted across reviews.