Gem Nails Spa

★★★★★4.8(48 reviews)

The Broadway, Crowborough TN6 1DA

Call 01892 660088 Book appointment Website Get directions

What customers say

9 most helpful reviews

★★★★★

the best nail place! I always get my nails done in here since it was recommended to me by a friend! The owners are lovely and I always come out with super cute jazzy nails! My Biab usually lasts over a month before i go back for a refresh!
September 2025
★★★★★

Best nail Place ever! Always come out super happy with beautiful gorgeous nails. No design is too hard for them! I wouldn't go anywhere else! Thank you!
June 2024
★★★★★

I was new to the area and have now been getting my nails done at Gem's for over 2 months, I was nervous to find a good place in my new location but have found them to be so accommodating and very talented, especially with nail art! My halloween nails are lovely! The BIAB is top quality. Thank you
October 2024
★★★★★

Van and her team are very professional. My nails always look fantastic. Van is very talented especially at nail design. My family and friends all use Gem Nails now. Very reasonably priced too. Would definitely recommend.
January 2023
★★★★★

I have visited here twice, since Van took over. Both times she has done an amazing job. She doesn't rush and is a perfectionist. I have been really pleased with the finished nails and the prices are very reasonable. I would definitely give her 5 stars.
June 2021
★★★★★

I had my first appointment today and couldn't be happier! The staff were very polite and friendly. They understood what I wanted and the results came out beautiful. I will definitely be returning soon!
September 2022
★★★★★

Acrylic nails lasted over a month between infills with no breaks fantastic nail art and lovely staff
September 2025
★★★★★

I went here for the first time with my nan, who hasn't had her nails done before. I explained I needed the technician to be gentle and they were, doing a lovely job with both her and my nails. Prices were reasonable and we were only there for just over an hour, with my set including nail art.
April 2024
★★★★★

I have been coming to Gems for 2 years, the team are excellent. A couple of times I've used another place but the nails didn't last. My nails are short and I have BIAB, everyone here is polite and gentle. Would definitely recommend!
July 2024

About Gem Nails Spa

Gem Nails Spa is a nail salon based in Crowborough, East Sussex, holding a strong customer rating. That rating reflects consistent satisfaction across a broad range of customers, including first-time visitors and those who have been attending regularly over a considerable period. Customers frequently highlight the quality of nail art as a particular strength, with reviewers noting that intricate and detailed designs are handled with care and skill. BIAB applications receive repeated mention for their durability, with customers reporting their nails lasting well over a month before a refresh is needed. Acrylic sets are similarly noted for longevity. The team is described across multiple reviews as attentive, unhurried, and willing to accommodate clients with varying needs, including those new to nail treatments or requiring a gentler approach. Services offered include BIAB, acrylic nails, and nail art, with a range of other treatments available. The salon is open Tuesday to Friday from 10am to 7pm, Saturday from 9am to 6pm, and Monday from 10am to 7pm. It is closed on Sundays. Online booking is available, and appointments can be arranged in advance through the salon's booking system.