The Polished Nail Parlour Hampstead

★★★★★4.9(118 reviews)

Unit 6, 12 Heath St, London NW3 6TE

What customers say

10 most helpful reviews

★★★★★

Love this place! Got BIAB and my nails lasted a full 4 weeks. They have a really good range of natural BIAB colours too. The salon has such a girly, friendly vibe. I always feel comfortable and looked after here. Would definitely recommend 💅✨
February 2026
★★★★★

I've been coming here for a few months now. The salon is beautiful, the staff are always so kind and I always love my nails! Tried a few nail salons in the area and this one is definitely the best - 100% recommend.
December 2025
★★★★★

Genuinely one of the best nail salons I've been to. Owner is very kind and accommodating and I leave happy every single time. Would 100% recommend to anyone, worth the price and in such a lovely location.
March 2026
★★★★★

I have never had someone do my nails with so much attention and care! 🥰 My first time getting builder gel, they came out so pretty. thank you so much Christine - I adore my new nails 💅🏻
November 2025
★★★★★

First time coming to this salon as I had a less than stellar experience at another one - fantastic all round. Very nice nail tech (Mai) who also did a fantastic job. Very friendly and very professional from start to finish. I'll definitely be coming back!
January 2026
★★★★★

Christine did my nails at the last second as I was a walk in and needed a manicure quick during my lunch break. She did an excellent job. She listened to me regarding shape and took her time to let me pick a custom colour shade. She had a really nice warm enjoy which made me want to stay and give this establishment my money. Great service, fast and efficient too. You can't go wrong. She's very skilled
December 2025
★★★★★

My daughter had a biab infill with french and chrome, I had a pedicure & loved the experience we had. Staff are friendly & accommodating. They built the biab very nicely & attentively. The pedicure was pure bliss! I love how my toes look and feel now!
September 2025
★★★★★

I love this place! The most amazing, genuine staff who make you feel so welcome. I've been visiting since they opened last year. I've left every time feeling really happy with how my nails look. They genuinely care about what you think and really go by what you want. The number one salon in Hampstead.
February 2025
★★★★★

Incredible salon. Attention to detail is unmatched. BIAB technique is the best around. Highly recommend!
January 2026
★★★★☆

Excellent location and great customer service. The space was clean, everything ran on time, and the overall experience was smooth. I'd definitely return if I needed a convenient appointment. My only frustration was around the consultation piece. I brought several reference images and mentioned it was my first time trying chrome, but I still felt like I was being asked to make all the final decisions. I personally appreciate a bit more guidance on what would get me closest to the look I showed, especially when I ask for a recommendation. I completely understand that some technicians may avoid giving strong opinions to prevent misunderstandings, but I value expert input when I'm unsure. I truly liked the end result, but afterward I realized a matte chrome would have achieved the look I was going for more than the sparkle finish we chose. I just wish there had been a clearer "this option is closest to your reference" moment during the process. Overall, still a positive visit - just sharing feedback that could elevate (for me) an already solid experience.
February 2026

About The Polished Nail Parlour Hampstead

The Polished Nail Parlour Hampstead is a nail salon located in Hampstead, London, holding a strong customer rating — a consistently high score across a substantial number of responses. Customers frequently highlight the attentiveness and care taken during appointments, with particular mention of builder gel and BIAB treatments applied with precision and patience. The salon is noted for its welcoming atmosphere, with reviewers describing staff as warm, accommodating and genuinely interested in achieving the result each client is after. The range of natural BIAB shades available comes up repeatedly, as does the quality and longevity of results — with several customers reporting wear of up to four weeks. Pedicures also receive positive attention, described as thorough and relaxing. Walk-in appointments have been accommodated on occasion, which reviewers have appreciated. Services include BIAB, builder gel, manicures, pedicures, infills, French finishes and chrome effects, among others. The salon is open Monday to Saturday from 10am to 7pm and Sunday from 10am to 5:30pm. Booking ahead is advisable, particularly for weekend slots, though walk-in availability has been noted at quieter times.