Nail salon · West Drayton

Five Star Nails

★★★★★3.1(138 reviews)

Service list based on public business listings. Contact the salon to confirm availability.

About Five Star Nails

Five Star Nails is a nail salon located in West Drayton, open seven days a week. With a decent customer rating, the experience appears to vary between visits, though a portion of customers have left positive accounts of their time there. Among satisfied customers, recurring mentions include the team's speed of service and attention to shaping and finishing detail. Some customers highlight honest communication from technicians — for instance, being told upfront when a particular design may be difficult to achieve — which a number of reviewers found reassuring. Colour-matching for styles such as ombré french tips also comes up in positive feedback, with customers noting technicians took care to find shades suited to their skin tone. Services available include BIAB, SNS, dipping powder, nail extensions, nail art, classic manicure, pedicure, and brow treatments. The salon is open Monday to Saturday from 9am to 7pm, and Sunday from 10am to 5pm. Parking is available nearby. Customers with specific preferences around nail shape or design may find it helpful to discuss requirements with the technician at the start of the appointment.

What customers say

5 most helpful reviews

★★★★★

My first time making a appointment for a infill, very particular with how I like my nails and shaping, I found the service to be excellent at no point did I have to make any adjustments to my nails or tell the nail technician to redo anything. Very pleased with the set and will be making this my regular nail salon. The fill infill took around 45mins which was great for anyone who's tight on time but quality remains top standard.

November 2025
★★★★★

I have been coming here regularly for over a year. Clean, nicely decorated salon. 5 staff members, it gets busy later in the day, quieter in the mornings. Most of the time appointments are respected. Sometimes even after booking an appointment the wait is 30 minutes. I have gotten acrylics, shellac, powder gel and BIAB style builder gel. All have been great and lasted as long as I can go before an infill. I am a very sensitive client and I find that everyone in the shop are respectful of that and work gently without pain. Anne was great at helping me pick colours for a detailed design, and put a lot of care into drawing precise lines for a French tip. Once I got a heart design and that wasn't so accurate. Probably will stick with plain colours next time, not drawings. In my experience, when people say that nail salon staff are "rude" very rarely the staff are actually rude, most likely it's a misunderstanding of cultural differences and language barriers. Or the clients make no effort to be polite. I noticed people would walk in and say "I need acrylics", no "hello", no "how are you", no "what's your name". While the staff are actually very nice if you treat them with respect and engage in small talk. The pricing is fair and not confusing, on the rare occasion I needed a broken nail fixed, they did that without charge. Will update my review as I will most definitely come back many more times.

August 2025
★★★★★

Lovely staff! Ann did such a wonderful job on my nails. I really wanted ombré french tips where the pink didn't look artificial and Ann helped find me the perfect shade to match my skin tone! I'll definitely be going back😊

January 2024
★★★★★

They've done my nails so fast! Two men one girl was quick!!! Jack was very detailed and I appreciated the final results, this is a place to go & get your nails professionally done ladies. Periodt

October 2025
★★★★☆

I came here a couple of weeks ago which was my first time coming to the nail salon and it was a good first experience. My first decision was to do a classic white tip and then changed my mind to this design of white tip which the nail technician told me honestly she might not be able to do them but she'll give it a go and if I don't like it she will happily change it, luckily enough I loved it and appreciated the honesty from her too. Through out my appointment, the technician and myself didn't speak much but when we did she seemed so lovely. Only thing I would say is the apex on the nails could be a little bit thicker but other than that I love my nails and will definitely be coming back here

September 2025

Opening hours

Monday9am-7pm
Tuesday9am-7pm
Wednesday9am-7pm
Thursday9am-7pm
FridayToday9am-7pm
Saturday9am-7pm
Sunday10am-5pm

Contact information sourced from business website and public listings.

Features & amenities

Toilet
Cash only

Get in touch with Five Star Nails